Customer Services

Billing Process Procedures

Payment of Monthly Water & Sewerage Bills


After delivery of water bills to all customers, payment is made through:-


  • Mobile Phone (MPesa, Airtel Money, and Tigo Pesa) by using the control number
  • Banks Agency  (CRDB) or NMB using control number.
  • free call to 0 800 110074 to get the control number, make sure you have the account number or meter number.